Privacy Policy
Quick Summary
- We collect data you provide and some automatic data to deliver our service
- We do NOT sell your data or use it for advertising
- You have rights to access, correct, and delete your data
- We comply with Malaysia PDPA, UK GDPR, Singapore PDPA, US CCPA
1. Introduction
This Privacy Policy explains how Astrix Business Optimizer ("we," "us," "our") collects, processes, stores, and protects personal data from users of our team optimization platform ("Service").
By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
2.1 Information You Provide
- Account information (email, name, company name)
- Organization data (department, team leader, location)
- Candidate names for team optimization analysis
- Communication data (support inquiries, feedback)
2.2 Information Collected Automatically
- IP address and device information
- Browser type and operating system
- Usage analytics and session data
- Cookies and similar tracking technologies
3. How We Use Your Data
We use your data for:
- Providing and improving our team optimization service
- Processing credit purchases and transactions
- Sending service-related communications
- Security monitoring and fraud prevention
- Analytics and service improvement
- Legal compliance
4. Data Sharing
We may share your data with:
- Service Providers: Cloudflare (CDN, security), payment processors
- Analytics: Microsoft Clarity (anonymized usage data)
- Legal Requirements: When required by law or to protect rights
We do NOT:
- Sell your personal data
- Share your data with advertisers
- Use your data for profiling without consent
5. Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Duration of account + 2 years |
| Analysis Data | 30 days after calculation |
| Payment Records | 3-7 years (tax compliance) |
| Access Logs | 90 days |
6. Your Rights
Depending on your location, you may have rights to:
Access
Request a copy of your personal data
Rectification
Correct inaccurate personal data
Erasure
Request deletion of your data
Portability
Receive your data in a portable format
7. Security
We implement industry-standard security measures:
- HTTPS/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Multi-factor authentication support
- Regular security audits and monitoring
- DDoS protection via Cloudflare
8. Cookies
We use cookies for:
- Essential: Authentication, session management
- Analytics: Microsoft Clarity, Cloudflare Analytics
- Functional: Preferences and settings
You can manage cookies through your browser settings.
9. Contact Us
For privacy-related inquiries or to exercise your rights, contact us:
Email: privacy@astrix2u.com
Contact Form: astrix-business.pages.dev/support
Response time: Within 30 days
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
This Privacy Policy is incorporated into and subject to our Terms of Service.